All sales are final
Products will be exchanged in case of defective or broken package
Seal must still be in place
Any defect in package must be communicated within 24 hours of receipt.
Our products are carefully formulated with mostly natural ingredients, however if you have a sensitive skin or you are trying our products for the first time, kindly do a patch test, if reactions occurs kindly discontinue. Please note skin defers, and some people have allergies, so we won’t be held liable for skin reactions gotten from the use of our products.
We reserve the right to change delivery cost of products heavier than 2kg
Shipping Rates

The rate charged for the shipping of your order is based on the weight of your product, and your location.
Delivery rate is for packages up to 2kg. Please note that if package is heavier, delivery charges will be amended.
If unsure, please contact us by email – hello@ivoryorganics.com 

Delivery Turn around time 
Turn Around

All orders are shipped within 24-48 hrs of receipt and successful processing of order on Monday – Friday 8am – 5pm.
Delivery timeline depends on your location.